How it works
A layer of intelligence. Not another system to replace.
- Agreed fields only
- Minimum necessary data
- Security terms defined first
- Eligibility & authorization
- Documentation & coding QA
- Denials & appeal evidence
- Owner & due date
- Client-level worklists
- Leader escalations
- Human decisions recorded
- Transparent status trail
- Separate estimates from verified results
Connect data
We begin with scoped extracts agreed during pilot scoping — for example claim lines, remittance (835) files, authorization logs and documentation metadata. Integrations are discussed case by case, as available. There is no assumption of live connectivity.
Identify potential leakage
Review logic and AI assistance look for patterns across three stages: before service, before submission and after denial. Each finding is expressed as an estimated exposure, never a confirmed loss.
Prioritize and assign
Findings are ranked by estimated exposure, urgency and deadline, then routed to an accountable owner with a due date — per client, per team.
Review, resolve & measure
Qualified reviewers accept, adjust or dismiss each suggestion. A status trail records decisions, so leaders can separate estimated exposure, potential recovery and verified recovered collections.
Lifecycle
Where the review looks, stage by stage.
Where we look
- Eligibility & benefits
- Authorization limits & renewals
- Provider credentialing / enrollment
Example signal (synthetic)
Two authorized sessions remain; next visit scheduled after renewal date.
Output
What a reviewer actually sees.
Session duration missing for time-based code
Northbend Counseling Group · CLM-20418 · Est. exposure $186
Suggestion only. A qualified coder or reviewer makes the final decision.
Status trail
Flagged by pre-submission review
Oct 09 · 09:12
Assigned to QA Lead
Oct 09 · 11:40
Addendum requested from provider
Oct 10 · 14:05
Human reviewer confirms resolution
Pending
Quick answers